Senior Medical Writer & Design Specialist (12 Month Contract)

remote
Toronto, Ontario, Canada .
contract . February 21, 2025

Description

About Metrix

Metrix provides strategy and design solutions that make change happen. We’re a Toronto-based agency that provides services in relation to Learning & Development, Healthcare Marketing, and Career Development. We guide people and organizations towards a better future by providing innovative and effective learning and marketing solutions.

From custom workplace learning solutions to strategic healthcare marketing consultation with accompanying impactful tools, we assist our clients in reaching their goals. Everything we create is ultra-custom and built in a strong partnership with our clients, so that they can each meet their specific and unique business objectives. We consult across a range of industries, including pharmaceutical, financial services, retail, government, and non-profit.

We are proudly a People First company, and an equal opportunity employer. We know that a diverse team makes us stronger. This includes diversity of individual identities, as well as of thought, opinion, and skill sets. We take action to create an inclusive and equitable workplace and community. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. If you're excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this role or another role.

We seek out input, support, and feedback from diverse stakeholders to get the best results. We also aim to work with organizations that share our strong commitments to driving equity and equality.

We encourage people from all backgrounds and identities to apply, and to please let us know if you need any type of accommodation throughout the recruitment process.

We are committed to our team’s wellbeing and trust our people to get their job done from where they feel happiest and most productive. We have several perks our staff can enjoy as well, which include a 4.5-day work week, benefits from day one, extra paid time-off allotments, career development opportunities, and more. Our physical workspaces are open; however, we will operate as a 100% work-flex company. You’ll be able to work from our workspaces located all over the country, from home, or a combination of both!

All interviews will take place over the phone/video.

Our Values

People First

Accountable Always

Strength through Diversity

Time Matters

A Step Ahead

Your Role

This is a 12-month full-time fixed-term employment contract role. Based on the project needs and other various factors, there is possibility for extension.

As Metrix continues to grow and our industry is increasingly disrupted by technology and innovation, we’re looking for someone to contribute to our client-facing medical writing team.

We’re looking for someone who is a strong medical writer and project/account manager with a passion for communicating in a corporate setting. You're interested in the learning and development & healthcare marketing fields, get excited about consulting to clients in areas you're not necessarily familiar with (yet!), and have an eye for all-things design. You're business and technology savvy, solutions-focused, and hope to quickly grow your career by taking on increasingly complex project management and leadership roles.

As a Senior Medical Writer & Design Specialist, you’ll be leading projects in the healthcare space, writing, editing, and QAing scientific content, and managing clients, vendors, and project teams. You’ll have experience consulting to professionals in healthcare and pharmaceuticals and be comfortable working with clients (many of them senior at their organizations). You will have demonstrated problem-solving skills, and an aptitude for navigating ambiguity.

Through your client-focus and commitment to excellence, you will ensure that our deliverables help each client meet their objectives. You’ll have some experience managing direct reports, as well as mentoring your project teams. You do have experience medical writing, and while direct experience in the Learning & Development industry is an asset, it is not required.

What You’ll be doing

Consult and Build Relationships with Clients

Understand and identify each client’s requirements, and provide them with recommendations for marketing and learning and development initiatives
Consult with clients on materials design, development, and deployment
Contribute to business development initiatives through identifying opportunities, writing proposals, and participating in or leading sales presentations
Lead project team meetings both internally and externally
Provide advice and solutions to client challenges and internally to Metrix Group

Conduct Front-End Analysis

Conduct front-end analysis (target audience analysis, technology assessment, content-audit, etc…) and use results to design and develop client marketing and learning solutions
Conduct focus groups, subject-matter expert interviews, and/or develop a survey as part of your needs assessment when appropriate

Design & Develop Client Solutions

Manage your project team’s performance throughout the project life cycle (often managing multiple projects at a time)
Design and develop client marketing and learning solutions for a range of therapeutic areas and target audiences
Design learning solutions in formats that range from communication pieces to digital solutions (e-Learning, e-Books, custom apps) to traditional live-training sessions
Ensure referencing is complete to client and regulatory standards
Develop implementation and evaluation plans
Ensure overall quality of your work and the work of others in terms of accuracy, consistency, writing style and visual design
Interpret and incorporate feedback from colleagues and clients

Project Management

Work with clients and team members to identify and agree on project goals, roles, responsibilities, timelines, work effort and risk mitigation
Monitor project timelines, deliverables, and project-scope
Act as a single point of contact for project leader in client organization
Follow company best processes, practices and tools and support usage within the project team

Leadership, Coaching, and Collaboration

Oversee and provide leadership to your direct reports (if applicable), project team, and peers, through leading, coaching and consulting
Collaborate effectively with colleagues and clients
Demonstrate visible commitment to Metrix’s mission, vision, values, and business goals

Your Qualifications

Master’s Degree in the life sciences required
AMWA membership an asset
2-5 years in a medical communications or medical marketing agency; experience coaching and managing people
Expertise and experience in project and client management
Proficiency in Microsoft Office
Demonstrated ability to manage multiple projects at the same time, and to work independently and collaborate in a high-performance team environment with demanding deadlines
Demonstrated skills in critical thinking and Design Thinking practices
Experience working with or consulting to large or complex organizations
Demonstrated ability navigating ambiguity and problem-solving capabilities

Know someone who would be a perfect fit? Let them know!