Senior Medical Writer & Learning Solutions Designer (12 Month Contract)

remote
Remote - Toronto, Ontario, Canada .
contract . October 22, 2024

Description

About Metrix

Metrix provides strategy and design solutions that make change happen. We’re a Toronto-based agency that provides services in relation to Learning & Development, Healthcare Marketing, and Career Development. We guide people and organizations towards a better future by providing innovative and effective learning and marketing solutions.

From custom workplace learning solutions to strategic healthcare marketing consultation with accompanying impactful tools, we assist our clients in reaching their goals. Everything we create is ultra-custom and built in a strong partnership with our clients, so that they can each meet their specific and unique business objectives. We consult across a range of industries, including pharmaceutical, financial services, retail, government, and non-profit.

We are proudly a People First company, and an equal opportunity employer. We know that a diverse team makes us stronger. This includes diversity of individual identities, as well as of thought, opinion, and skill sets. We take action to create an inclusive and equitable workplace and community. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. If you're excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this role or another role.

We seek out input, support, and feedback from diverse stakeholders to get the best results. We also aim to work with organizations that share our strong commitments to driving equity and equality.

We encourage people from all backgrounds and identities to apply, and to please let us know if you need any type of accommodation throughout the recruitment process.

We are committed to our team’s wellbeing and trust our people to get their job done from where they feel happiest and most productive. We have several perks our staff can enjoy as well, which include a 4.5-day work week, benefits from day one, extra paid time-off allotments, career development opportunities, and more. Our physical workspaces are open; however, we will operate as a 100% work-flex company. You’ll be able to work from our workspaces located all over the country, from home, or a combination of both!

All interviews will take place over the phone/video.

Our Values

People First

Accountable Always

Strength through Diversity

Time Matters

A Step Ahead

YOUR ROLE

This is a 12-month full-time fixed-term employment contract role. Based on the project needs and other various factors, there is possibility for extension.

As Metrix continues to grow and our industry is increasingly disrupted by technology and innovation, we’re looking for someone to contribute to our client-facing medical writing team.

We’re looking for someone who is a strong medical writer and project manager with a passion for communicating in a corporate setting. You have experience in and familiarity of the learning and development field, get excited about consulting to clients in areas you're not necessarily familiar with (yet!), and have an eye for all-things design. You're business and technology savvy, solutions-focused, and hope to quickly grow your career by taking on increasingly complex project management and leadership roles.

As a Senior Medical Writer & Learning Solutions Designer, you’ll be leading projects in the healthcare and learning spaces, and QAing scientific content, and managing clients, vendors, and project teams. You’ll have experience consulting to professionals in learning, healthcare and pharmaceuticals and be comfortable working with clients (many of them senior at their organizations) across a range of other industries. You will have demonstrated problem-solving skills, and an aptitude for navigating ambiguity.

Through your client-focus and commitment to excellence, you will ensure that our deliverables help each client meet their objectives. You’ll have some experience managing direct reports, as well as mentoring your project teams. You do have experience medical writing, and while direct experience in the Learning & Development industry is an asset, it is not required.

You will need to be able to think on your feet, learn new content areas quickly, and have a passion for learning, training, and development.

WHAT YOU’LL BE DOING

Consult and Build Relationships with Healthcare Clients

Consult with clients on the learning strategy related to their project needs, materials design, development, and deployment
Understand and identify each client’s requirements, and provide them with recommendations for learning, training, and development initiatives
Contribute to business development initiatives through identifying opportunities, writing proposals, and participating in or leading sales presentations
Lead project team meetings both internally and externally
Provide advice and solutions to client challenges and internally to Metrix Group

Conduct Front-End Analysis

Conduct front-end analysis (target audience analysis, technology assessment, content-audit, etc…) and use results to design and develop blended learning solutions
Conduct focus groups, subject-matter expert interviews, facilitate working sessions, and/or develop a survey as part of your needs assessment when appropriate
Write recommendations reports based on analyses
Identify the legal medical review process for content approval
Identify client-branding requirements (style-guide)

Design & Develop Learning Solutions

Manage your project team’s performance throughout the project life cycle (often managing multiple projects at a time)
Internally consult on and assist with the design and development of learning solutions for product and therapeutic areas, in pharma and biotech
Lead the creation of innovative design concepts, detailed content outlines, wireframes/storyboards
Identify graphics required to support content
Design and develop patient/physician perspectives
Ensure referencing is complete to client and regulatory standards

Implement & Evaluate Learning, Training, Development Initiatives

Develop implementation plans and materials for launch and rollout
Develop the evaluation plan and tools for the project
Facilitation of instructor-led and virtual-instructor-led materials as needed
Leadership, Coaching, and Collaboration
Oversee and provide leadership to your direct reports (if applicable), project team, and peers, through leading, coaching and consulting
Demonstrate visible commitment to Metrix’s mission, vision, values, and business goals

YOUR QUALIFICATIONS

Degree in the life sciences; graduate degree preferred
Demonstrated skills in learning strategy, design thinking and problem-solving
Demonstrated ability navigating ambiguity and problem-solving capabilities
3-5 years in a medical communications or medical marketing agency; experience coaching and managing people
Demonstrated ability to manage multiple projects at the same time, and to work independently and collaborate in a high-performance team environment with demanding deadlines
Experience working with or consulting to large or complex organizations
AMWA membership an asset

Know someone who would be a perfect fit? Let them know!